Human Resources (HR) Outsourcing

Your strategic HR partner — from hiring the first employee to managing thousands.

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Partner with us to streamline your operations and deliver world-class service.

Why Outsource Your HR

In Saudi Arabia, HR is no longer a back-office function — it is a regulatory frontline. Between Saudization (Nitaqat), GOSI, Mudad, WPS, the Labor Law, and the ongoing localization mandates of Vision 2030, a single missed filing or misclassified employee can cost a business penalties, lost contracts, or government suspension. At the same time, attracting and retaining the right Saudi talent has become a strategic battle, not an administrative task.

Outsourcing your HR to Entshaar means handing the entire people-operations lifecycle to a Saudi specialist who lives inside the Kingdom’s regulations every day. From the first hire to executive succession planning, from Mudad-compliant payroll to Nitaqat advisory, we run your HR engine with the discipline of a large enterprise — at a fraction of the cost of building one. You keep ownership of your culture and strategy. We handle the execution, the compliance, and the paperwork that drains your team.

We deliver comprehensive human resources services through a specialized team that manages your HR operations using a secure, cloud-based system—ensuring efficiency, accuracy, and seamless workforce management.

  • Talent acquisition, executive search, and bulk recruitment
  • Onboarding, training, and capability development
  • Payroll processing, GOSI, Mudad, and WPS compliance
  • Saudization (Nitaqat) advisory and reporting
  • HR policy design, employee handbooks, and labor-law compliance
  • Performance management and KPI frameworks
  • HR information systems (HRIS) and self-service portals
  • Outsourced HR Manager and PEO (Professional Employer Organization) services

Outcome: A productive, compliant, future-ready workforce — without the overhead of a full in-house HR department.

Complete Employee File Management

We ensure all employee records are fully documented, organized, and compliant—covering every essential requirement for efficient HR operations and regulatory standards.

Benefits of Outsourcing Your HR

A partnership with Entshaar’s HR practice delivers measurable value across compliance, cost, and culture:

  • Full Saudi labor-law compliance — GOSI registrations, Mudad contracts, WPS salary transfers, end-of-service calculations, and Ministry of Human Resources filings, handled correctly and on time.
  • Saudization (Nitaqat) advisory — Strategic planning to move your business into and within Green and Platinum bands, with monthly reporting and corrective actions.
  • Up to 50% reduction in HR overhead — Replace a full in-house HR department with an expert outsourced team, paying only for the scope you actually need.
  • Faster, smarter hiring — Talent acquisition, executive search, and bulk recruitment for Saudi and expatriate roles, with shortlists in days, not weeks.
  • Accurate, on-time payroll — Monthly payroll processing, allowances, deductions, bonuses, and WPS transfers with zero late payments and complete audit trails.
  • Modern HR infrastructure — HRIS, self-service portals, leave management, attendance, and digital employee files — without the cost of buying and configuring enterprise software.
  • Performance and capability development — KPI frameworks, performance reviews, succession planning, and structured training programs that build a high-performing workforce.
  • Policy and handbook governance — Bilingual employee handbooks, internal policies, disciplinary procedures, and grievance frameworks aligned with Saudi Labor Law.
  • Risk insulation — End-to-end documentation, audit-ready records, and proactive compliance monitoring that protect your business from inspections and disputes.
  • Strategic HR partnership — Access to a Fractional HR Director or full PEO model that scales with your business — startup to enterprise.

Sectors That Benefit Most From HR Outsourcing

Entshaar’s contact center solutions are engineered for the realities of the Saudi market and adapted by industry:

  • Healthcare & Medical — Appointment booking, patient follow-ups, lab and pharmacy reminders, insurance coordination, and multilingual patient support.
  • Banking, Finance & Insurance — Account servicing, fraud verification, claim status, collections, KYC follow-up, and regulator-grade call recording.
  • Real Estate & Property Management — Tenant support, viewing scheduling, maintenance ticketing, sales lead qualification, and after-sales care.
  • Retail & E-Commerce — Order tracking, returns, COD verification, live chat sales, peak-season scaling, and loyalty program support.
  • Tourism & Hospitality — Reservations, concierge services, guest experience, complaint handling, and multilingual support for international visitors.
  • Education & Training — Admissions, student services, parent communication, course inquiries, and exam-period helpdesks.
  • Transportation & Logistics — Dispatch support, driver coordination, shipment tracking, delivery confirmations, and customer escalations.
  • Telecom & IT — Tier-1 and Tier-2 technical support, service activation, troubleshooting, and customer retention.
  • Government & Semi-Government Entities — Citizen helplines, service requests, complaint registration, and unified national hotlines.
  • Media & Entertainment — Subscription support, content inquiries, event hotlines, and audience engagement.

Transform the Way You Connect with Your Customers

Partner with Entshaar and deliver seamless, scalable experiences across every channel.